Effective date: 3 August 2026
Tiny Tots Nursery (Derby) Ltd (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect and use personal data when you visit tinytotsderby.co.uk or contact us through the website.
For data-protection purposes, the data controller is:
Tiny Tots Nursery (Derby) Ltd
Tiny Tots Private Day Nursery
93 Shardlow Road
Alvaston
Derby
DE24 0JP
Company number: 08810377
Telephone: 01332 572387
Email: [email protected]
Information we collect
We may collect your name, email address, telephone number and the information you provide when contacting us or submitting an enquiry. This may include information about your child or childcare requirements.
We may also collect technical information about website use, including IP address, browser type, device information and pages visited, where we use analytics or similar tools. Our website may use cookies; see the Cookies section below.
Please do not send sensitive information about a child—such as health, dietary or safeguarding information—through a general website form or email unless we have specifically asked you to do so.
How we use your information
We use personal information to:
- Respond to enquiries and provide information about our nursery and available places.
- Arrange visits, calls or other requested contact.
- Operate, maintain and improve our website.
- Keep appropriate records of communications.
- Meet legal, regulatory and safeguarding obligations where applicable.
We do not sell personal information.
Lawful basis for processing
We normally rely on:
- Legitimate interests: responding to enquiries, running our website and improving our services.
- Consent: where you have agreed, such as for optional marketing or non-essential cookies.
- Legal obligation: where processing is necessary to comply with the law.
Where special-category data, such as health information, is processed, we will only do so where an appropriate additional legal condition applies.
Marketing
We will only send marketing communications where permitted by law. You can opt out at any time by using an unsubscribe link or contacting us at [email protected].
Sharing information
We may share information with trusted providers that support our website, email, IT systems or administration. They may process information only on our instructions and must keep it secure.
We may also share information where required by law, to protect someone’s vital interests, or with relevant authorities, regulators, insurers or professional advisers where appropriate.
International transfers
Where a provider transfers personal information outside the UK, we will ensure appropriate safeguards are in place as required by UK data-protection law.
Retention
We retain website enquiries only for as long as reasonably necessary to respond, follow up and maintain records, unless a longer period is required by law or needed for legal claims.
Information processed as part of an application, enrolment or childcare arrangement may be covered by a separate parent or childcare privacy notice.
Cookies
The website may use cookies and similar technologies. Essential cookies are necessary for the website to function. We will request consent before using non-essential cookies, such as analytics or advertising cookies.
You can change or withdraw cookie preferences through the website’s cookie settings, where available, or your browser settings. Blocking some cookies may affect website functionality.
Security
We use appropriate technical and organisational measures to protect personal information. However, no internet transmission or storage system is completely secure.
Your rights
Subject to certain conditions, you have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your information.
- Restrict or object to certain processing.
- Receive a portable copy of information you provided.
- Withdraw consent at any time where we rely on it.
To exercise a right, email [email protected] or call 01332 572387. We may need to verify your identity.
You can also complain to the Information Commissioner’s Office if you are unhappy with how we use your information.
Children’s information
Our website is intended primarily for parents, carers and prospective families. We handle children’s personal information with particular care. Parents or guardians should contact us on behalf of young children.
Changes to this policy
We may update this policy from time to time. The current version will always be published on our website with its effective date.